Using eX-Sense Lie Detector Mode
This mode is ideal for negotiating better prices, interviewing new employees, discovering what your sales crew is actually doing, etc.
Before the test
If you intend on using the system as a truth verification tool to measure risk, make sure your eX-Sense is set to the Risk mode (if not, click once on the "Set Mode" button).
In the Business version, since there is no Love Mode, the Risk mode is always on. In the Home version, the Risk mode is the default setting when you start eX-Sense.
Click on the "Start Test" button and the system will start sending plain text messages together with a graphic representation. When you have completed your conversation, click on "End Test" and you can view the report.
eX-Sense can work with in-coming and out-going conversations. When using eX-Sense with incoming calls (unless you expect them) the purpose of the call is controlled by the other party, and what you can do as an eX-Sense user, is simply to look for the hidden intentions of your subject. When you want to use eX-Sense in an outgoing call, think for a moment about the purpose of the test, and what are the important things you want to clarify.
During the test: Calibration
Every RISK test starts with a Calibration phase. The calibration purpose is to evaluate your subject's emotion-free profile, so any deviation from it can be analyzed. While the system is in calibration phase, keep the conversation casual. During the calibration phase, don't ask your relevant questions, don't scare or intimidate your subject and try to keep him as comfortable as possible. Once the calibration phase is over (typically about 10 seconds of speech), the testing phase begins.
During the test: Test Phase
Let your subject speak freely and try to avoid interrupting his words (it is not polite, and will prevent the system from differentiating between your voice and his voice).
Keep your eyes on the analysis section, and try to correlate between the analysis you received and the expected emotional state your subject is in. If the message you receive doesn't make sense, ask for clarification. If the message is "Inaccuracy" or "False Statement" - the decision to investigate further is up to you...
After the test
Once the test is over, the report will display statistical information about the other party's emotional activity during the test.
Read the report, and pay attention to the little differences between the reports, as the general structure of the reports is always the same. (For example - "The subject was very excited during LARGE PARTS of the test" Vs. "The subject was very excited during PARTS of the test."
Observe closely the "Final Risk Level" line. It will help you to learn about your subject's general credibility throughout the conversation.
As businessmen in different fields of commerce have different codes of conduct, morals, and values, you may want to keep track of this in different calls to find out what the common denominator is. This will place you in a better position to evaluate and make a decision about questionable attitudes.
KEEP IN MIND! Different types of people may act differently in different scenarios, and sometimes the most careful and honest people will produce a very high risk level, simply because they feel they have to compromise on the truth, especially when the explanation is complex. Once again, we urge you to use your common sense.
The CAL values section refers to the general emotion change at the end of the call, so you can know if your subject is more or less happy, confused or stressed after speaking with you.